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Relations Management Group
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Phil Downe is a veteran IT negotiations specialist working out of Toronto, Ontario.
For the past sixteen years he has assisted a variety of TSE 100 companies with the acquisition of information systems, computer leases and software licenses with major vendors such as SAP, Oracle, PeopleSoft, and J.D. Edwards. He has negotiated several Systems Implementation (SI) agreements (Accenture, CGE&Y, Deloitte-Touche, EDS Systemhouse, IBM, BearingPoint, LGS, PWC), outsourcing contracts , Y2K remediation projects, B2B and e-commerce deals. His wide range of services include: assistance with the drafting of RFPs, vendor selection, drafting of statements of work and service levels, the preparation of bargaining strategies and the principled negotiation on price, contract provisions and change control within the agreements.

Phil is the founder and president of Relations Management Group Inc. He has a B.Sc., Computer Science from Acadia University and Certificates in Dispute Resolution and Applied Negotiations from the Faculty of Law, University of Windsor. Phil sits on the editorial advisory board of, and is a regular contributor to, Purchasingb2b magazine.

Phil has negotiated and/or consulted on numerous technology-related transactions throughout North America, Europe, Australia and Israel.

Highlights include:

  • leading a negotiating team to Tel Aviv, Israel to license a highly sophisticated, Customer Care and Billing System for wireless, long distance and paging services, including over 100 man-years of systems implementation and ongoing support services.
  • outsourcing the data centres, including server, LAN/WAN, desktop, and network support and helpdesk services for one of the largest health-science companies in North America.
  • outsourcing the invoice printing and mail handling services for one of the largest cable and wireless communications conglomerates in Canada
  • negotiating the license agreement for the PeopleSoft human resources modules and contracting for the systems implementation (PWC) team to modify and install the system for a 14,000-employee corporation.
  • negotiating the license agreement for the SAP financial, supply management and human resources modules and contracting for the systems implementation teams (Andersen, BearingPoint) to modify and install the system for a six billion dollar corporation with 23,000 employees.
  • negotiating for a fully integrated national telecommunications system for the largest railroad in Canada, consisting of a series of private branch exchanges, managed through a unique Bell service and Nortel equipment contract.
  • negotiating the acquisition of equipment and services to consolidate four European data centers into a single data center with a hot backup site for a multi-national frozen foods company.
  • negotiating the license of the products and software required to create and maintain a state-of-the-art dispatch and communications system, including hand-held, barcode enabled devices, radio, wireless and satellite communications with GPS tracking capabilities for a large North American trucking concern.


From 1979 to 1988 Phil was employed in data center operations, competitive win-back programs and branch-marketing positions at IBM Canada Limited. He was recognized with numerous sales achievement awards and held top honors at the prestigious IBM Account Marketing School.

In 1988 he founded Pro-Tech Leasing Inc., which specialized in computer leasing contracts ranging from personal computers to the largest mainframes. The business evolved to include hardware, software and implementation acquisition services, serving clients across North America. In 1997, upon moving to Toronto, Relations Management Group Inc. was formed to more accurately reflect the evolution of the business.

Whether you are considering a large or small transaction, and whether you seek assistance to get a project started or need a lead negotiator to see it through to final signature, please contact us to discuss your requirements.


 
   

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Strategic Negotiations | IT Outsourcing | Licensing Software | SW Implementation | Print Outsourcing | Computer Leasing | IT Pre-Nup's

RELATIONS MANAGEMENT GROUP
50 Prince Arthur Ave., Suite 1603
Toronto, ON, M5R 1B5
Phone: (416) 920-2228
Email:
phil.downe@itnegotiations.com

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